ALBA MOON
Frequently Asked Questions Guide
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What does a doula do?
What is your cancellation and refund policy?
- The deposit is non-refundable as it secures my availability.
- If services are canceled before 37 weeks, a partial refund may be available.
- After 37 weeks, the full balance is due unless otherwise agreed upon.
What's the next step if I decide to move forward?
If you'd like to move forward, the first step is completing the Client Intake Form, which helps me understand your preferences and ensure we're a good fit. After reviewing your intake form, I'll follow up with you about signing the **Doula Service Agreement** and scheduling your first prenatal visit.
How can I contact you?
You can reach me via email at hello@albamoon.com.au. I'm happy to answer any additional questions!
Thank you for considering my support andI look forward to being part of your journey!
Warmly, Emily Alba Moon Support Doula