ALBA MOON

Frequently Asked Questions Guide

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What does a doula do?

What is your cancellation and refund policy?

- The deposit is non-refundable as it secures my availability.

- If services are canceled before 37 weeks, a partial refund may be available.

- After 37 weeks, the full balance is due unless otherwise agreed upon.

What's the next step if I decide to move forward?

If you'd like to move forward, the first step is completing the Client Intake Form, which helps me understand your preferences and ensure we're a good fit. After reviewing your intake form, I'll follow up with you about signing the **Doula Service Agreement** and scheduling your first prenatal visit.

How can I contact you?

You can reach me via email at hello@albamoon.com.au. I'm happy to answer any additional questions!

Thank you for considering my support andI look forward to being part of your journey!

Warmly, Emily Alba Moon Support Doula